Experienced specialist and medical director review
Our experienced specialists will review the medical basis for the requested leave; determine if the reason for leave qualifies under the FMLA; engage a nurse case manager or senior medical director, as needed; verify that the medical provider’s specialty aligns with the diagnosis; and ascertain that the leave time is reasonable for the diagnosis or an accommodation is applicable. The specialist will also compare the requested time with industry guidelines to ensure it is appropriate.
Benefit from our experienced nursing team
Our nurse case managers are registered nurses with a minimum of 3-5 years clinical skill; our current staff averages 20 years clinical and workers’ compensation experience.
We keep our caseloads at manageable levels for each of our specialists and nurses. When it comes to medical management of the requests, your leave specialists can engage one of our in-house medical case managers or our senior medical director as needed. The medical team will ensure that the medical provider's specialty aligns with the diagnosis and that absence time is reasonable for the diagnosis, or they will assist in obtaining additional information to evaluate a request.