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An EAP for today

Helping employees maintain mental and emotional well-being has been Workpartners’ mission from the start. Workpartners has assisted employers of all sizes in creating vibrant, dynamic workplaces where every person can realize their optimal physical and emotional health, be present more frequently, and contribute more effectively. We do this by identifying more, engaging more, and making a positive impact on more at-risk employees compared to our competitors. We call our approach People Activation, and it is the key to ensuring that your organization and employees flourish.

LifeSolutions Employee Assistance Program (EAP) is older than Workpartners itself. The program originated over 40 years ago when we began providing services to employees of one of three university-affiliated hospitals that eventually unified to form UPMC’s world-renowned hospital system. LifeSolutions EAP became part of the services offered by Workpartners in 1995, when our organization took over EAP administration for our parent company, UPMC, and began offering LifeSolutions EAP services to commercial and government clients.

Our expertise led us to expand in other areas, such as wellness services in 2004, leave management administration in 2008, and onsite services in 2011. In 2017, we broadened our capabilities to include data analytics and a clinical decision support suite. Today, our expansive EAP resources deliver tangible value to more than 1 million employees nationwide across various sectors, including education, government, business, labor, and nonprofit. Over the years, we have achieved an average renewal rate greater than 97 percent.

Engage your workforce
Our Approach

Workpartners has found that companies achieve greater results when their EAP program and well-being goals are united at an organizational and employee level. We partner with your leadership and human capital management teams to identify opportunities to embed your well-being philosophy and goals within your company’s mission statement, values, policies, and employee communications. Our tailored EAP services are designed to align with your company’s mission and philosophy to ensure that your employees feel supported and connected to your shared organizational values.

We take a whole-person approach and focus on the 8 dimensions of well-being. When an individual seeks help in one area, our skilled care managers can often connect that individual to one or more additional programs, fostering holistic solutions.

We specialize in specific populations like health care workers, first responders, union workers, faculty and staff, students, older adults, and others.

How do we do this?

We take an integrated operational approach fueled by our proprietary algorithms to proactively identify the individuals who need help and get them actively engaged in programs sooner than later. Additionally, we function at the global support level—reducing the need for multiple contracts.

83% of workers suffer from work-related stress.

4:1 is the typical return on investment for an EAP.

27% Decrease in absenteeism for workers who use EAP services.

Source: The International Journal of Health & Productivity.

Client spotlight

Saint Francis University

"As we assessed our need for increased mental health resources for students, Workpartners was a very natural fit. Our own resources are limited, so having a partner who can open up an array of products for us is really of tremendous benefit."

- Fr. Malachi Van Tassell, Saint Francis University President

Individual and family services

Our integrated approach to providing individual and family services includes a comprehensive range of programs, technology, and experiences to create engagement to support your employees’ mental health challenges and goals. We help your employees balance work-life demands so that they approach their lives with readiness and resiliency and come to work ready to reach their maximum potential.

Workpartners understands how societal issues cause additional stressors in families and relationships. We use a counseling model that embodies immediate, short-term, solution-focused problem-solving to serve various needs via several modalities.

Our licensed behavioral health clinicians are trained and experienced in identifying issues that affect employee productivity and can assess personal or work-related concerns such as marital problems, family stressors, and caregiver concerns, such as helping aging parents.

Learn more about how to help employees be their best

Workplace and organizational support services

To stay competitive, your employees must effectively interact with each other. We provide a variety of consultation services to address challenging and often sensitive workforce issues such as co-worker respect, conflict resolution, emotional intelligence, building resiliency, and much more.

Explore our workplace and organizational support services

Specialized support for unique populations

We have extensive experience working with physicians and nurses, educators and faculty, public servants like police and first responders, and union members. Over our 40+ years, we've created customized programs to fit the needs of these unique groups or vocations.

Learn more about our unique population member programs

Get started today with our employee assistance programs.

Contact Workpartners today to discuss how we can address your organization’s unique needs and develop a program just for you.

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