What exactly is an EAP and how does it work?
An employee assistance program (EAP) is an invaluable resource for your workforce. Workpartners' EAP enforces a clinical first model, our phones are answered 24/7 by clinicians who take a consultative approach to everyone who calls. When employees or members of their household call, Workpartners connects your employees to an empowering range of services and resources through a nationwide network of providers.
We address the everyday stress and anxiety that families and employees encounter, including physical, emotional, financial, and legal problems. The results:
- Improved home and work life
- Increased productivity
- Lower company costs
- Happier, more engaged employees and work teams
- For those out on leave, a quicker return to work with less medical costs
Our integrated approach to providing individual and family services includes a comprehensive range of programs, technology, and experiences to create engagement to support employees' mental health challenges and goals.
Our programs are supported by our in-house team. From a medical director to experienced organization consultants, from licensed experts in human behavior in the workplace to best practice performance management coaching, we have what your organization needs.
Top 5 EAP Services
Resources and Tools for Individuals and Families:
- 24/7/365 access via phone or email to our master’s-level, skilled care managers who staff our National Service Team
- Coaching and counseling sessions – in person, by telephone, and by video, or text and chat – to support family, personal, and workplace issues
- Targeted and strategic referrals leveraging our network of more than 40,000 employee assistance affiliates that support employees across the U.S. and abroad
- Financial assistance and no-cost 30-minute consultation with a financial planner to help participants with debt management, credit issues, bankruptcy, budgeting, retirement and college planning, and more
- Identity theft guidance that includes a 60-minute fraud specialist consultation to re-establish identity and credit, and access to an Identity Theft Response Kit and other critical theft protection tools
- Legal assistance and a 30-minute attorney consultation at no cost to support family law matters, wills, trusts, civil actions, and more, as well as a 25 percent discount on attorney rates for additional services
- Child and aging family member support with access to prompt referrals to daycare, in-home care, assisted living, and nursing home care that provides peace of mind and the care family members need
- Daily living support (e.g., home improvement, pet care)
- Website with 24/7/365 access to educational resources, including monthly webinars and our full suite of EAP tools (e.g., financial and daily living calculators, health tools, skill-builder courses, and more)
You have questions. We find the answers.
Our team can also help with referrals for important services that make our everyday lives easier.
Member Testimonial:
“My mom was transitioning to Pennsylvania from Arizona after living with my sister for a few years, I was struggling to handle everything and even started to Google memory care facilities near us. Huge waste of time. Then it hit me that we have a senior care specialist with our employee assistance program (EAP) to whom I often refer others. So, I made the call to LifeSolutions, and it was amazing. They literally had me on the phone for about 10 minutes and asked me some basic questions—service needs, budget, proximity to work/home, time frame of placement, etc. Within two days, I had three facilities to visit with contact names, phone numbers, and availability. All I had to do was call, schedule visits, and make some final decisions. I could not believe how much of the ‘hunting’ LifeSolutions took from my plate. I will forever use them as a resource.”
Our consultants engage with callers to identify their specific needs, then conduct research on their behalf to find the best available resources.
We can help with:
- Child or elder care
- Pet care
- Home improvement
- Community resources
- Volunteering opportunities
The team is available 24/7 and can be contacted by telephone or email. Resources are provided via email or USPS mail within 2-3 business days.
RxWell
Developed by Workpartners’ Behavioral Unit for Digitally Delivered Interventions (BUDDI), this app delivers evidence-based cognitive behavioral therapy via a custom experience. RxWell was designed to teach users simple skills and strategies for better managing their health. It is available to users 14 years or older and can be used at your own pace. Each section of the app offers self-guided activities and techniques. RxWell provides digital coaching programs for stress, depression, anxiety, physical activity, weight management, nutrition, and tobacco cessation, diabetes management, family health, and sleep.
